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Privacy Policy

Last Updated: July 8, 2025

MNK International Academy ("MNK," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you visit and use our website, including all sub-domains and services related to MNK Academic School, MNK Professional Skills Academy, and MNK Legal Academy.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information You Provide Directly
This includes information you voluntarily submit when you register for an account, enroll in a program, book a tutorial, make a payment, subscribe to our newsletter, or contact us. This may include:

 

  • Contact Information: Name, email address, phone number, physical address.

  • Demographic Information: Date of birth, gender.

  • Academic Information: Grade level, subjects of interest, academic history (for school enrollments).

  • Professional Information: Current role, company, career goals (for professional skills enrollments).

  • Legal Background: Educational qualifications, practice area interest (for legal academy enrollments).

  • Payment Information: Billing address, payment card details (processed securely via third-party payment processors; we do not store full card numbers).

  • Login Credentials: Username and password.

  • Communications: Records of your correspondence with us.


b. Usage Data
When you visit our website, we automatically collect certain information about your device and browsing activity. This may include:

 

  • Your IP address

  • Browser type and version

  • Operating system

  • Referring/exit pages

  • Date and time of your visit

  • Pages viewed and features accessed

  • Time spent on pages

  • Clickstream data


c. Information from Third Parties
We may receive information about you from third-party services integrated with our website, such as:

 

  • Wix Booking Service: When you use our Wix-integrated booking service, Wix may collect and share with us information necessary for your registration, subject selection, and scheduling.

  • Payment Processors: Our payment partners (e.g., credit card processors) provide us with transaction details (excluding full card numbers) to confirm payments.

  • Analytics Providers: Services like Google Analytics provide anonymized data about website usage patterns.


2. How We Use Your Information

We use the collected information for various purposes, including:

 

  • To Provide and Manage Services: To process your registration, enrollment, tutorial bookings, and payments; to deliver educational content and access to learning resources; and to manage your account.

  • To Communicate with You: To send you confirmations, updates, invoices, technical notices, security alerts, and administrative messages.

  • To Personalize Your Experience: To tailor our services and communications to your specific needs and interests, such as recommending relevant courses or tutorials.

  • For Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

  • For Service Improvement: To understand how our website and services are used, identify areas for improvement, and develop new features and offerings.

  • For Marketing and Promotions: To send you promotional materials, newsletters, and information about new programs or special offers, where you have provided consent or where permitted by law. You can opt-out of marketing communications at any time.

  • For Security and Fraud Prevention: To protect our website, services, and users from fraud, unauthorized access, and other security threats.

  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.


3. How We Share Your Information

We may share your information with third parties in the following circumstances:

 

  • With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as website hosting, data analysis, payment processing, Wix booking services, email delivery, and customer support. These service providers are granted access to your personal information only to perform their specific tasks and are obligated not to disclose or use it for any other purpose.

  • With Educators and Mentors: For the purpose of delivering our educational services, relevant personal and academic information may be shared with your assigned educators, tutors, or mentors.

  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MNK International Academy, (iii) prevent or investigate possible wrongdoing in connection with the services, or (iv) protect the personal safety of users of the services or the public.

  • Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.


4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

 

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

  • To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files placed on your device. We use cookies to:

 

  • Operate and maintain our website.

  • Analyze website traffic and usage patterns.

  • Remember your preferences.

  • Facilitate the Wix booking service.


You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are generally intended for learners of all ages, including children in the Foundation Phase. For learners under the age of 18, we require parental or guardian consent for registration and enrollment. We do not knowingly collect personally identifiable information from children without verifiable parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from children without parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your data protection rights, please contact us:

Email: info@mnkinternationalacademy.co.za
Phone: +27 83 355 4625
Address: 110 Brabazon Avenue, Mondeor, Johannesburg

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